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Section 1 – Scope and Contracting Parties These Terms and Conditions (T&C) apply to all contracts and purchases made by you through the "Novendo" online store. The contracting party is Novendo. A "consumer" refers to any individual who enters into a transaction for purposes that are predominantly outside their trade, business, or profession.
Section 2 – Order and Acceptance The display of products in our online store does not constitute a legally binding offer, but rather an invitation to place an order. A binding contract is formed only when you complete the checkout process and we issue an order confirmation. We reserve the right to correct errors and adjust prices at any time, particularly regarding bundle offers (e.g., discounts on the Novendo Ultrasonic Animal Repeller 4-, 6-, or 8-piece sets).
Section 3 – Prices and Shipping Costs All prices are displayed exclusive of applicable state and local sales taxes, which will be calculated and added at checkout depending on your location. Shipping costs: We offer free standard shipping on orders with a subtotal of $100 or more. For orders under $100, standard shipping rates apply as calculated at checkout.
Section 4 – Delivery and Order Tracking Orders will be delivered to the shipping address provided by you. Once your order has been dispatched, you will receive a shipping confirmation. You can check the status of your delivery at any time using the "Order Tracking" feature on our website.
Section 5 – Returns and 90-Day Money-Back Guarantee We want you to be satisfied with your purchase. Details regarding your right to return products can be found in our separate Return Policy. Additionally, we offer an extended 90-Day Money-Back Guarantee. Further details can be found in our "Shipping & Returns" policy. Returns made under the extended guarantee must meet the specified conditions (e.g., remaining items must be in unused, original condition and in their undamaged original packaging).
Section 6 – Disclaimer of Warranties and Product Information The Novendo Ultrasonic Animal Repeller is designed to help deter moles, voles, rodents, and similar pests using ultrasonic and vibrational pulses. Because effectiveness depends on numerous external factors, we cannot guarantee a specific outcome or a completely pest-free environment. In particular, soil conditions (e.g., loose sandy soil vs. heavy, damp clay soil), the depth of the tunnels, the size and number of animals present, as well as the placement and orientation of the devices, will significantly affect the results and actual coverage area. The stated maximum coverage of up to 2,700 sq. ft. (approx. 250 m²) is a maximum value achievable under optimal conditions and will not be reached in every environment. As this is a solar-powered outdoor device, reliable operation requires sufficient direct sunlight. To ensure longevity and proper function, the device must be installed and maintained strictly according to the user manual. The information provided is for informational purposes only and does not constitute a warranty of complete or permanent pest removal. To the fullest extent permitted by law, Novendo disclaims all liability for lack of effectiveness, damage to gardens or plants, property damage, or any other incidents arising from improper use or reliance on a specific outcome. The user is solely responsible for the proper installation and use of the product, as well as for compliance with any applicable local laws or regulations.
Section 7 – Privacy Policy We use cookies to provide essential store functionality and to analyze site traffic. Detailed information about how we collect, use, and process your personal data can be found in our Privacy Policy on our website.
Section 8 – Miscellaneous (Severability) If any individual provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision will be replaced by applicable statutory law.